Customer Relationship Management (CRM) Services and Enterprise Cloud Computing from salesforce.com

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Description

Salesforce is an easy to use Web-based CRM solution for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction. 

Business Management Platforms
Organisations can enjoy unparalleled productivity, revenue growth, and business intelligence with Salesforce CRM:

  • Sales Force Automation: Exercise comprehensive control over your sales data and processes
  • Marketing Automation: Integrate sales and marketing for optimised lead flow and ROI
  • Customer Service and Support: Build customer loyalty while improving agent productivity
  • Partner Relationship Management: Increase channel revenue through your partners

Customer Relationship Management Platfom Advantages

  • On demand/subscription “pay as you go” model
  • Point and click customisation
  • Integration to other applications and systems (often out of the box)
  • Implementation, Training and Consulting Services
  • Collaborate in the cloud – full integration to Google Adwords and Google applications

Customer Relationship Management Platform Features

  • Sales Automation
  • Marketing
  • Customer Service and Support
  • Content Management
  • Application Development

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