Home > Trimble introduces its FieldMaster Technician app to enhance mobile workforce productivity

Trimble introduces its FieldMaster Technician app to enhance mobile workforce productivity

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Trimble Australia announces the release of a new downloadable mobile application that equips mobile workers in the field with advanced collaboration tools, enabling them to access and update information in real-time for improved operational effectiveness.

The new FieldMaster Technician app follows the launch of Trimble Horizon, the new cloud-based platform for Trimble’s Field Service Management (FSM) solutions. FieldMaster Technician is the second product in a line of new solutions announced as part of Trimble’s focus on empowering the mobile workforce.

The new FieldMaster Technician app allows service organisations to optimise workflows and improve service delivery by getting technicians to the right place at the right time with the information they need to do their job correctly the first time.

Observing that field service organisations are constantly seeking to increase their efficiency, John Cameron, general manager of Trimble’s Field Service Management Division said that mobility solutions providing field teams information at their fingertips are vital to that objective.

He explains that access to real-time knowledge allows workers to make better, more intelligent business decisions while in the field, with key outcomes including increased productivity, reduced operating costs and improved customer satisfaction.

FieldMaster Technician is integrated into Trimble FSM’s cloud-based solutions and offers key features such as allowing mobile workers to instantly locate and contact nearby co-workers for assistance; enabling mobile workers to find the fastest route and navigate to key locations; allowing mobile workers to manage their time and log activities throughout the day; allowing mobile workers to view historical job information; and permitting photos and signatures to be captured on site to document work.

Cameron adds that FieldMaster Technician essentially puts better control in the hands of field personnel. By integrating powerful mobile apps into FSM solutions that already help manage workers, work and assets in the field, Trimble can continue to enhance field service excellence for their customers.

FieldMaster Technician is available now from the Google Play Store or the Apple App Store.

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