salesforce.com have announced that Siemens PLM Software, a business unit of the Siemens Industry Automation Division and a global provider of product lifecycle management (PLM) software and services, are using Salesforce Partners to increase their channel partners' productivity and profitability with a custom branded partner sales portal.
In addition to rolling out Salesforce Partners to more than 1,200 partner sales representatives, Siemens PLM Software also deployed Salesforce SFA for more than 1,000 internal sales staff, and now have a single, centralised global solution, which manages both direct and indirect sales.
According to Siemens PLM Software, with salesforce.com, they are able to create a single global solution that provides both their direct and indirect sales representatives with quick and easy access to information.
Siemens PLM Software also deployed Salesforce SFA and Salesforce Partners to more than 2,000 users in 60 countries around the world in less than 100 days. Salesforce Partners support 15 languages and 27 currencies and provide full localisation support for partner users.
Siemens PLM Software used the Force.com Platform-as-a-Service to customise the Salesforce solution for their business needs. The Force.com Platform-as-a-Service adds functionality for managing channel contracts, plans and objectives, MDF training and certifications, and quoting.
The Siemens PLM Software partner sales portal allows partners to have access to sales and marketing information. Sales and marketing materials can be accessed directly from the opportunity or account record, which improves account and opportunity collaboration and supports deal registration.
Siemens PLM Software also developed custom import/export functionality for partners to work off-line with leads and opportunities when integrating with their own contact management or CRM systems.
Siemens PLM Software also leveraged the Force.com platform to integrate salesforce.com with their existing applications, including their existing partner portal as well as the pricing and quoting tools, through a single sign on. Siemens PLM Software now has a single view into every aspect of their global sales, irrespective of channel, and can use this information to refine their business strategy and continually drive toward higher revenues and profitability.
Siemens PLM Software observe that they now have a consistent and effective way to collaborate with their partners and manage both direct and indirect channel sales.