Element14 announces the roll-out of their Specialised Technical Support Services and Technical Microsites for engineers in the Asia-Pacific. The service will provide customer responsiveness and a comprehensive information library of all of Element14’s product range.
Established in India and China, the Element14’s Global Technology Centres continues their commitment in providing technical information and assistance for the growing electronic components market and electronic design engineering communities in the Asia-Pacific. The Global Technology Centres has a detailed inventory of information on all of element14’s 130,000 of stock. In addition, the Global Technology Centres can also provide a widespread portfolio of vertical market solutions for alternative energy, transportation, lighting, wireless, instrumentation and measurement.
Element14’s Specialist Technical Support team are all certified in their respective disciplines and have extensive training from leading vendors and manufacturers. The Specialists are well-versed in key technological domains, such as embedded design, test and measurement, power, analog technology, passive components, optoelectronics and electromechanical devices.
Customers are able to utilise Element14’s Specialist Technical Support Services and Microsites through various new channels, including the 24-hour web-based “Live Chat”, as well as telephone and email. This enables customers to establish a direct connection at any time, through different fields, and receive personalised technical support and solutions for their challenges.