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Why CCTV is imperative for workplace safety and compliance

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article image Companies can verify incidents at the workplace by examining footage from surveillance cameras

ADT Security Director Christian Dorau explains in this article how CCTV solutions at workplaces not only ensure security but also address workplace compliance and Work, Health and Safety Policies.

Organisations are increasingly recognising the value of surveillance cameras at the workplace. Work, Health and Safety legislation requires employers and self-employed persons to ensure the health and safety of all people in their workplaces. According to WorkCover NSW, the total direct costs due to slips, trips and falls in NSW alone are pegged at about $110 million. With the average cost of a worker’s compensation claim being approximately $18,900, the potential litigation costs can impact a business’ profitability.

However, companies can verify incidents at the workplace by examining footage from surveillance cameras, and checking whether the affected employee was indeed following company policy and safety procedures. Surveillance footage can be a valuable resource, particularly for workplaces operating in hazardous environments or working in remote areas.

While CCTV cameras can be a vital resource for monitoring staff safety and compliance, companies must also consider the CCTV Code of Ethics. Australian privacy laws governing the ethical use of surveillance cameras require employers to inform staff that the cameras are in use and explain the reasons why the cameras are in place.

The law specifies that CCTV cameras should not be installed purely for the sake of observing staff; there must be justification for the presence of cameras, for example, for monitoring Work, Health and Safety Policies, overseeing the operation of machinery to avoid the risk of injury, or watching out for lone workers who may be located in isolated or remote areas.

Companies are responsible for ensuring all staff members understand the risks and hazards in their workplace environment and know how to manage them. It is also important for a company to communicate their surveillance policy and procedures so that employees fully understand how the CCTV footage is being used. For instance, staff can be included in discussions during the initial stages of installation so that they understand the reasons why a monitoring system is being installed. Signage must also be clearly visible in and around the areas where cameras are present.

Considerations for installing CCTV cameras in the workplace

Prior to installing any surveillance system in the workplace, the company must first list out the issues to be addressed. These objectives will determine the type of CCTV system required, ensuring the right level of image quality to suit the purpose. Consulting a professional security expert can help in this situation as they have the expertise to correctly assess the workplace environment and provide advice on aspects that can be easily overlooked by the business owner such as the level of lighting or the positioning of the cameras, and need for advanced technologies such as facial recognition or vehicle number plates.

Video surveillance solutions

Security cameras

Security cameras encompass a full line of closed circuit television cameras and lenses for varying surveillance needs. Speciality cameras such as infrared, low-light and night vision cameras can be installed while PTZ (pan-tilt-zoom) cameras offer facial recognition capabilities.

Digital video recorders

DVR solutions range from basic, single camera installations through to large enterprise level multisite deployments that feature sophisticated video analytics and management systems with high level access control integration.

Security monitor screens

Surveillance in real time can be enabled with security monitor screens available in various monitor types, sizes, resolutions and formats including LCD, flat panel and touchscreen capabilities.

Remote viewing

Solutions range from IP-based cameras to web-based browser software utilising cloud based platforms.

Touchscreen systems

Touch technology is intuitive, accurate, fast and easy to use. ADT Security provides the latest touchscreen equipment for greater efficiency when using CCTV systems. These screens can also monitor customer and general public behaviour and provide evidence of fraud, such as slip and fall verification.

Integrated systems using access control technology can also be used to enhance compliance at the workplace, especially at factories and businesses operating hazardous machinery. Access control can help workplace compliance by ensuring that machinery is only being operated by authorised staff and its operation is backed up with monitored CCTV footage in the event of an incident. 

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