A world-leading supplier of mechanical pipe joining systems, Victaulic has opened a new distribution warehouse in Perth, Western Australia.
The new branch will support the Melbourne facility, providing increased flexibility in order fulfilment and faster shipments for Victaulic and its many customers on the western seaboard.
Opened in response to increased demand and customer requirements across the fire protection, HVAC, mining and industrial sectors, the new location offers warehouse and storage facilities, and office space for a dedicated regional customer care department.
According to Dave Sharkey, Vice President and General Manager Australia, New Zealand and South East Asia, the Perth warehouse links the West and East Coast of Australia with warehousing, logistics and inventory capability, and provides another means of servicing South Australia and the Northern Territory.
The new warehouse acts as a gateway to connect product with market, especially in the growing Western Australian region. Being closer to such a large and diverse market enables Victaulic to work more directly with customers to understand their needs and deliver tailored solutions on a shorter timeline.
For Victaulic customers, the WA facility will reduce lead times on orders, stock inventory specific to WA market and customer requirements, and also allow for customer care to be closer and more in line with the specific demands of WA customers.