The versaSRS helpdesk from VersaDev offers flexible and scalable solution for managing service requests or case management processes and providing cost effective solutions to end users and customers. VersaDev offers effective help desk, service request or case management systems to various growing organizations.
VersaDev’s SRS helpdesk can be used by clients who constantly try to find an efficient way of providing full and well managed support throughout the cycle of managing their customers. VersaDev’s SRS helpdesk can be used as a support to internal users or their clients.
VersaSRS helpdesk from VersaDev is a packaged application enabling organisations to quickly and effectively deploy broad services, incidents, configuration and service level management processes with a minimum investment in infrastructure. The versaSRS helpdesk package is a free downloaded from VersaDev website, it is based on the ITIL service management system and it was built using the Microsoft .NET Framework.
The versaSRS helpdesk is also adaptable to a wide range of business processes, it combines a browser-based interface with a database back-end globally accessible system. VersaSRS helpdesk does not look like a traditional webpage. VersaSRS helpdesk was designed to provide the benefits of intuitive interface with the latest advancements in browser technology.