Utility Information Management System offers ERMS (ER Management Suite), the 100% web information management systems that consists of eight core applications. ERMS has the capacity to simplify billing for managers and employees, so that they have real-time visibility of where time is being spent across organisational tasks.
Key features and benefits of the ERMS web information management systems include:
- Improves service quality by tracking service delivery, providing customer feedback, simplifying reporting and billing
- Simplifies service management as project managers will have real-time view of their projects and the progress being undertaken
- Manages critical and overworked employees with the real-time view of simultaneous projects, customer services, phone calls, and meetings