Border Express has moved ahead by choosing to be safe 24/7 with Sentinel from Transtech Consulting Services to produce safe driving plans to monitor fatigue management compliance in real-time.
Sentinel will enable Border Express to assure the safety of a driving plan with a specific driver before the truck leaves the depot and at every second of its journey.
Border Express is serious about customer service and is constantly looking for ways to raise the standard. That explains its 20% annual growth rate and winning numerous national awards, including the 2006 Australian Freight and Logistics National Operator Award.
Grant Luff, Director of Business Services says, “To continue to deliver the highest quality customer service, we must find ways to reduce our customers’ exposure under Chain of Responsibility.”
Grant Luff is adamant that this protection of his clients is all part of customer service.
Yet Luff can see that, without automation, creating safe driving plans and providing real-time compliance presents a large administrative burden.
After a thorough assessment of the market, Luff and his IT team have chosen Transtech Consulting Services’s Sentinel as the ideal solution to meet their requirements.
Sentinel will accommodate future rules such as the proposed Basic and Advanced Fatigue Management regulations.
Sentinel will capture all driver history and apply this to monitor and prove compliance at planning, on the road and after the event.
This will enable Border Express to satisfy the NSW Long Distance Driver Fatigue Regulations now in place.
Real-time non-compliance alerts will enable Border Express staff to take specific corrective action to minimise exposure.
Electronic logbooks and exception reports will also enable management to maintain the quality of compliance with minimal effort.