The Sapphire transport management software from Australasia's leading transport and logistics software provider, Translogix Software that was implemented by Swanson Transport has helped the company achieve 40% administration time savings and improved customer responsiveness.
The Auckland-based Swanson Transport implemented the TransLogix Sapphire Transport Management and Mobility Suites to provide a robust booking, dispatch, pricing and invoicing system, backed by a high level of support for its Hiab, over-dimensional and general freight customers.
Swanson Transport decided to implement Sapphire to move from their existing manual system that did not allow them to track anything.
According to Managing Director Jeff Smith, it became imperative for Swanson Transport to have a strong system that would help them provide competitive pricing with high levels of service, reliability and safety compliance.
Since implementing the Transport, Workshop, Purchase Ordering and Warehouse modules of the TransLogix Sapphire suite, Smith estimates administrative time savings of 40% while access to high quality data is allowing management to monitor performance and make better decisions.
Key advantages of the Sapphire transport management software:
- Enables the company to correctly schedule and allocate the most suitable truck to maximise productivity since all the details and specifications are entered just once
- Automatic pricing of jobs enabled with all relevant pricing structures in the system accessible easily by any staff member
- Allows the staff to respond quickly to any enquiry with the ability to generate complex quotes fast
- Complete visibility of processes for streamlined operations
Swanson has subsequently expanded the automation of its business by integrating the Mobility Suite, and incorporating Navman Wireless Tracking and Messaging in every truck.
Each day messages with complete job details are sent from the TransLogix system to the display units in the Hiab trucks where the drivers’ acceptance and completion of the jobs are automatically captured with proof of time and date.
Swanson Transport is currently trialling the Web Portal to enable direct internet access by customers into the TransLogix system for bookings, tracking the progress of deliveries, as well as invoicing and account histories.