West Australian freight company Clarkson Freightlines has chosen to run a Toyota-only fleet of fork lifts at its busy transport depots thanks to benefits such as superior handling, versatility and driver comfort. Clarkson Freightline's forklifts were purchased from the Toyota Material Handling branch at Kewdale in Perth.
Servicing the mid-west region of WA, Clarkson Freightlines operates out of its Greenough depot near Geraldton and a new facility at Forrestfield in Perth. The company specialises in distributing freight to the agricultural sector, including all types of general freight from dangerous goods, farm chemicals and fencing materials to timber and building supplies.
Though they have previously used forklifts from a range of other brands, company general manager Kris Clarkson said they now run an all-Toyota forklift fleet split between their two locations. Given their busy operations, their forklifts are constantly in use and need to be able to handle huge workloads across a variety of applications, hence the decision to go with Toyota for its excellent handling and reliable backup service.
Beginning with one Toyota forklift, which impressed them with its reliability and ease-of-operation, Clarkson Freightlines quickly replaced the other forklifts with the Toyota brand over a period of two years.
Clarkson Freightlines’ fleet consists of four 2.5-tonne payload 62-8FD25 diesel-powered forklifts for general duties and one LPG-powered 2.5-tonne 32-8FG25 forklift for lighter duties.
Mr Clarkson observes that the Toyota forklifts have become the machine of choice for their depot staff as they are much more comfortable to drive and operate than the previous forklifts.
Key features of Toyota's 8-Series forklifts include superior operator comfort thanks to the fully-adjustable Operator Restraint Suspension seat with lumbar support and a spacious operator compartment providing excellent forward visibility; Automatic Fork Levelling Control to level the forks during loading, ensuring stability and safety; and Toyota's exclusive System of Active Stability comprising the advanced Active Swing Lock Cylinder, which can help improve forklift stability and reduce the potential for lateral tip-overs in select variants.
Mr Clarkson is impressed with the support received from Toyota Material Handling Kewdale branch area sales manager Darren Desouza and the rest of the team, particularly in relation to one important modification.
Mr Clarkson explains that Darren organised for all their forklifts to be fitted with digital weight scales prior to delivery. This particular feature is invaluable to the freight company as they charge customers by weight and the scales help the forklift operator gauge the weight of each load as they work.
Mr Clarkson is also very satisfied with the prompt service and backup from the Kewdale branch.
According to Darren Desouza, arranging client-specific modifications such as the digital scales is all part of the TMH service as the company is constantly looking to provide an outstanding customer experience and supply the best equipment for every customer.
Mr Desouza adds that TMH offers the full Toyota, BT Lift Truck and Raymond forklift range, which allows them to partner with their customers and provide the right solution for their specific needs, backed by excellent ongoing technical support.