Toyota Material Handling Australia (TMHA) has renewed their partnership with SPAR Australia in becoming their sole provider of reach trucks and gas-powered forklift trucks for the next five years with a provision for a two-year extension.
SPAR Australia distribution centre had ordered 12 new 1400kg payload BT RRE140 reach trucks and 6 new 1.8 tonne payload Toyota 8-FG18 gas forklift trucks. The agreement was reached in November 2010 and commissioned in May 2011 with the full 18-unit fleet.
Jason Crane, warehouse manager of SPAR’s Queensland said the company took into account key factors in their renewed agreement with Toyota Material Handling.
"We've received tremendous support over many years from Toyota Material Handling and that helped us chose Toyota product once again," says Crane. "The two most important factors over the years have been the quality product TMHA provides and the excellent service support.”
Crane says Toyota Material Handling had made very competitive offers for forklift hire and services.
"TMHA already had a demonstrated and proven sales and service back-up record with us, with quick response times and very minimal downtime of units," says Crane.
"The TMHA focus on occupational health and safety mirrored SPAR's high focus in this area, and we received great support in operator training. On the service side, TMHA has well-trained service technicians who have provided excellent support over many years."