Total Recall, a provider of call recording solutions, has been selected by a multinational mining corporation to fulfil their phone recording requirements in a Papua New Guinea site. Total Recall will be used to record and log two-way-radio transmissions as well as telephone data.
Remote Manager, client software has also been included, besides the implementation of “authorised channels” function. The “authorised channels” function allows network administrators to specify the channels, which users can monitor and search from PC, ensuring optimum security while still offering the benefits of high-end recording to everyone within the business.
Also, Total Recall has offered the option to safeguard employee privacy through the included Record on Demand function – switching the call logger off is as simple as keying in a three digit code. The Record on Demand function helps to overcome employee resistance to recording in general, as well as offers greater security and flexibility in call recording solution.