TUSC Computer Systems is an Australian company which provides software solutions. Some of the software solutions provided by TUSC Computer Systems include Tivoli Service management, Tivoli Service Desk IT Service Management (ITSM) and so on. Tivoli Service Management provided by TUSC Computer Systems enables clients to better manage their infrastructure, operations and IT processes.
Tivoli Service Desk software supplied by TUSC Computer Systems provides full service desk incident and problem management capabilities with service support and asset management processes. Tivoli Service Desk software increases service desk efficiency and effectiveness, reduces disruptions, streamlines service desk operations, improves customer satisfaction and reduces costs.
TUSC Computer Systems also provides Tivoli Monitoring software which helps to manage critical e-business applications and middleware by proactively monitoring essential systems resources. Tivoli Monitoring software efficiently detects bottlenecks and potential problems and finally automatically responds to events.
Apart from mentioned software solutions, TUSC Computer Systems also provides HERMES' SPI solutions. SPI solutions provided by TUSC Computer Systems are pre-configured software modules which provide certain functions and help to leverage the existing solutions. SPI also provides professional monitoring and management of Siebel deployments.