SYMANTEC has announced Symantec pcAnywhere 12.0, and the new Symantec pcAnywhere Access Server.
The Access Server, available in the second quarter of 2006, is a new offering for use with pcAnywhere which provides improved connectivity from anywhere to anywhere.
Enhancements in pcAnywhere 12.0 include a new gateway feature which enables transparent connectivity between help desk professionals and remote users, expanded ease-of-use and additional cross-platform support - including support for Mac OS(r) X.
Symantec pcAnywhere 12.0 combines a secure remote control solution with remote management and advanced file transfer capabilities to quickly resolve help desk and server support issues across multiple platforms.
The new gateway and host invitation features address common connectivity challenges encountered by organisations and small businesses supporting multiple, remote devices.
By providing real-time discovery of and secure connection to multiple devices behind firewalls and Network Address Translation (NAT) devices, the new gateway option allows help desk professionals to initiate sessions with end-users, minimising exposure to common security risks such as port opening/forwarding to help maintain security policies.
In addition, the new host invitation feature offers host users an instantaneous means to initiate remote control sessions without requiring either party to know each other's IP address, establishing a reverse connection from behind firewalls and NAT devices.