What happens if the problem was cause by Operator’s mistake or is not a warranty claim?
Upon checking the sushi machine, if the problem is identified as being caused by Operator’s mistake or not covered by the warranty, then, the full cost of repair including packing and freight will be for the customer’s account. Please note that the Operation Manual is very comprehensive and if a customer follows the instructions in the manual fully, there would not be any need for repair during the warranty period. If the customer attempts to repair the sushi machine on their own, it will void the warranty and may be dangerous to do so.