What are involved in the delivery process?
Under normal circumstances, we bring the sushi machine into the country by sea freight and it is kept in our warehouse. On occasions where we do not have the stock locally, then, we may arrange for the sushi machine to be sent to you directly by sea freight or if is urgent, then, we may use air freight. After the sushi machine leaves Japan and enters the destination country, it is subjected to custom and quarantine inspections. All woods used must be treated (we usually treat them in Japan) before entry or locally treated before it is permitted to be released from quarantine.
Our custom brokage company will clear the sushi machine and bill us for all charges and may include: Agency Fee/CMR/CNAC Fee/ Cartage/Fuel surcharge/Import Duty/GST/ITF/IDF/Air Cargo Automation/ACS Entry Fee/AQIS Entry Fee and local delivery fee to our warehouse or our customer’s location.