Sterling Commerce , an AT&T Inc. subsidiary, announced the availability of Sterling Control Center, a managed file transfer solution which gives information technology departments a central point of control for proactively managing business-critical files.
Sterling Control Center delivers a high level of service and enables organisations to grow operations cost-effectively while satisfying policy and regulatory compliance requirements.
Michael Vulcan, Managing Director ANZ, Sterling Commerce, said, “To meet and exceed today’s tough service level agreements, our customers need better visibility and management into their file transfer networks. Sterling Control Center lets customers rapidly grow their file transfer operations with existing resources while boosting service levels and lowering support costs.”
Sterling Control Center provides centralised monitoring and management of multiple instances of Connect: Direct, Connect: Enterprise and/or Gentran integration suite for improved quality of service and better compliance with customer service level agreements (SLAs) for business-critical file transfers.
Specifically, Sterling Control Center provides a host of capabilities for proactive monitoring and management of file transfer systems, including:
Control Center Console: Provides visibility into file processing across all instances of Connect: and Gentran integration suite for file transfer servers within the network.
Monitoring service: Generates console alerts and/or status notifications for errors, exceptions, new business processes and adapters.
Rules engine: Defines rules, matches criteria and triggers actions, schedules, processes, file names and other metadata for exception handling and problem resolution.
Audit and reporting service: Consolidates logs into a structured query language (SQL) database and generates all the standard reports with support for industry standard third-party reporting tools including Crystal Reports/Business Objects, Actuate and Cognos.
Tom McLaughlin, senior vice president IT/Production Control for Wachovia said, “At Wachovia we are focused on delivering an exceptional level of service to our customers. For corporate banking, the quality and consistency of service is what differentiates you from every other bank, in a highly commoditised product environment.”
“Sterling Control Center gives us the visibility and management tools for the critical file transfer portion of our service level agreements and is an important part of our consistent service delivery.”
L. Frank Kenney, research director for Gartner said, “Companies concerned with how to move large amounts of data need to employ proactive strategies to ensure security, compliance and efficiency. By seeking better visibility into exceptions and problems, organisations can reach resolutions faster and are more likely to meet service level agreements and compliance requirements while employing new strategies to prevent future transfer failure.”
Sterling Control Center is available immediately worldwide.