Sanderson Australia 's integrated business management system, Formul8, has been utilised by GR Wright & Sons for maintaining a 48-hour sales and delivery turnaround, improving management information and cashflow as well as keeping fast crisis management procedures for operating the food industry easily. GR Wright & Sons is a flour mill that supplies bagged and bulk flour to bakers, supermarkets and ethnic flour to grocery stores.
Formul8 is based on a modular design that enables players in the food and formulation industry to automate any or all of their distribution and manufacturing processes right from sales orders through production, purchasing, two-way traceability, warehousing, quality control and MRP/ CRP to costing and accounting.
Wright’s telesales staff relies on Formul8 to automatically remind when to phone customers to initiate re-orders and provides clear screen prompts to guide operators quickly through the order process whilst the customer is on the phone. The system provides each operator with a full purchasing history for every customer scheduled for contact on the day. These records provide detailed information on what the customer has purchased in the past, the quantity, any special rates or discounts.
Once an order is completed, Formul8 transfers the details into a load-schedule, which Wright’s transport administrator uses to produce picking lists. The lists can sequence loads according to planned lorry routes for the next day, ensuring that the last delivery of the day is loaded onto the lorry first and first delivery is ready for removal at the back.
The warehouse can also easily track incoming and outgoing pallets using Formul8, enabling Wright’s to provide the haulers with accurate monthly reports for billing. Meanwhile, truck-mounted barcode scanners allow Wright’s loaders to raise delivery notes and update central stock records immediately.
Wright’s entire accounting process is managed through Formul8. In addition to traditional sales and purchase ledger activity, Wright’s bank regularly supplies statements for entry into Formul8’s Cash Book facility so that weekly bank reconciliations can be performed more quickly and efficiently.