ROCKWELL Automation Australia has 26 local drive solution centres in metropolitan and regional areas. Each centre covers all aspects of standard ac drive solutions, from technology and engineering design to assembly and after-sales technical support.
The centres are staffed with technically trained representatives who can participate directly in the design effort early on. The centres offer 24-hour emergency telephone access and can provide fast access to replacement parts. Standards are enforced at a national level and are supported by staff training and awareness programs within the regional centres.