Tesco are implementing RedPrairie’s Workforce Management application at their retail stores, including those in Asia Pacific.
The RedPrairie solution will enable Tesco to deliver better customer service by aligning customer traffic with employee scheduling.
“We selected RedPrairie because they provide the best scheduling solution that can operate across Tesco’s different formats,” said Dave Briggs, Programme Manager for Tesco.
“By helping ensure that we always have people on hand to assist shopper, it supports our constant effort to improve customer experience. Ultimately, it will improve our business by increasing store productivity, and supporting revenue growth.”
Martin Hiscox, President and Managing Director International, RedPrairie, said, “We are delighted to deepen our relationship with Tesco by helping to optimise their store operations. It is highly satisfying to receive further recognition of the strength of our solutions from such a well-respected company and we look forward to continued success together.”
RedPrairie provide retail operations management systems. RedPrairie's workforce management solution includes time and attendance, business forecasting, workforce demand planning, automated optimised scheduling, staff self-service, dashboards with configurable alerts and computer based training. All the features are displayed in an intuitive, user friendly interface.
RedPrairie also provide supply chain execution systems. Supply chain solutions include warehouse management, workforce management, duty management, transportation management and fleet management.