RedPrairie, a world leading consumer driven optimisation company, has integrated its recently acquired Fleet Management solution with its Warehouse Management suite, enabling distributors and other companies with dedicated fleets to seamlessly flow products from the shipping dock directly to their customers.
It also efficiently processes returns, non-deliverables – especially critical in home delivery operations – and the disposition of reusable assets such as shipping containers, racks and totes.
Local distributors and retailers operating home delivery fleets have a different distribution model than manufacturers or other retailers. They have to synchronise their pick sequencing, packaging and staging with their fleet routing to ensure maximum efficiency and accuracy throughout the process.
They also need to dynamically deal with last minute changes such as when a customer is not home, refuses an item, or returns a previous order.
Comments Tom Kozenski, RedPrairie vice president product strategy, “In the past, distributors used manual procedures or “siloed” systems to manage distribution and fleet operations. This caused disconnects that were inherently inefficient and could lead to customer service problems. Our new integrated approach provides the process workflows and visibility to make distribution, fleet routing and execution, and returns processing one seamless loop. Not only are the distribution and fleet functions more efficient, the integration of the two makes the whole more valuable than the sum of the parts, putting real savings into the distributors’ pockets.”
The integrated solution can create both static routes based on local delivery schedules and dynamic routes based on each day’s orders, with the ability to adapt those routes as events occur. The route / stop plan created is used by the Warehouse Management application to drive order processing, thus optimising the distribution and fleet processes as well as the interaction between the two.