MARC Global , a leading provider of adaptable supply chain execution (SCE) solutions, has announced the successful implementation of MARC WMS at Post Fulfilment Online, a subsidiary of Australia Post.
Post Fulfilment Online manages Coles Myer's internet home shopping business for Coles Online, Shopfast, Vintage Cellars, LiquorLAND Direct, and Coles Online Bulk businesses.
Post, using RF technology, picks, packs and distributes dry groceries, chilled groceries, frozen food, meat, cheeses, deli, fresh produce, beer, wine, and spirits, and then ships direct to consumers.
"Proper planning and testing was worth its weight in gold, ensuring a seamless implementation that was within budget and precisely focused on our business objectives," Post national manager Gerry Anneveldt said.
"We are convinced that increases in our inventory management capabilities and optimisation of order fulfilment, will yield a significant and measurable return on investment as well as an immediate increase in customer satisfaction."
Post implemented the MARC WMS in their Sydney facility to improve their warehouse efficiencies and the ability of their facility to fulfil the rapidly increasing volume of consumer orders.
The objectives of the implementation were to increase order throughput, as well as inventory and order accuracy, while reducing labour costs.