Telbix is a lighting-products wholesaler supplying retail stores across the country. The company is on a strong growth trajectory and needed an ERP solution to support and manage this rapid expansion.
Ease of use, fully integrated functionality and scalability were the key selection factors. Pronto Software’s ERP solution, PRONTO-Xi, fitted the bill to a T.
Shortly after the implementation, Telbix began to record improvements in staff efficiency, data integrity and visibility.
With full access to order status, details of products shipped and customer credit history, Telbix can now deal with any queries quickly.
Ken Warren, Manager of Telbix Australia said “We are very pleased with the decision to implement PRONTO Xi. The system is such a close fit to our business that no modifications were required and we reaped all the benefits of PRONTO Xi with minimal disruption to the business. We are confident that the system will grow and support our rapid expansion.”
PRONTO-Xi’s benefits to Telbix have included the following:
- Daily order turnaround has improved by 100%, increasing from 60 to 120
- Visibility of product location and automated product replenishment improves picking and packing efficiencies
- Improved sales visibility validates product introduction and retirement decisions
- Precisely track orders and keep customers informed
- More responsive to customers