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GE Healthcare selects the right solution

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PTC , the Product Development Company, today announced that GE Healthcare, a unit of General Electric Company, has extended its use of PTC solutions to include PTC Arbortext, in order to dynamically publish product documentation. The selection of Arbortext extends GE Healthcare's existing relationship with PTC as a longtime user of Pro/Engineer and Windchill PDMLink.

GE Healthcare selected Arbortext because they required a dynamic publishing solution that would help ensure its product documentation was available when new products are released to market. Arbortext software gives GE content authors the ability to create and collaborate on product documentation. GE Healthcare hopes to improve author productivity, reduce publishing costs and slash time to market for new and existing products through streamlined cross-departmental communication processes.

"An inefficient publishing process can delay the delivery of new products to market and damage customer satisfaction," said Maria Caduto, information architect and team lead, technical publications, GE Healthcare. "Using PTC we have improved the publishing process to minimize product delays. We chose PTC because of their technical expertise and continued commitment to improving business processes that help us remain competitive."

In addition to the technical publications group at GE Healthcare using PTC Arbortext to dynamically publish its product documentation, its clinical systems engineering teams have been using PTC's Product Development System (PDS) to connect their design communities located across seven worldwide development sites. PTC's PDS, which includes Pro/Engineer and Windchill PDMLink, enables efficient and cost-effective product design processes that reduce product design costs and improves time to market for new products.

"PTC's success in the life sciences market reflects our commitment to working with customers like GE Healthcare to understand and meet unique business requirements," said Josh Fredberg, vice president of product and market strategy, PTC. "The integration between Pro/Engineer, Windchill and Arbortext allows life sciences companies to optimize their product documentation process, enabling them to remain leaders in the market."

Today, eight of the world's top ten medical products suppliers, 10 of the world's top 15 pharmaceuticals companies and three of the top five OEM's rely on PTC for their product solutions. Using PTC's superior PDS, life science companies are able to develop better quality, lower-cost products faster, and streamline their introduction into the marketplace.

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