National Foods Australia use a rugged Panasonic Toughbook CF-19 fleet from Panasonic Australia to provide streamlined customer service and ensure optimal uptime for delivery drivers of their juice products across Australia.
National Foods Australia merged with Berri Limited Juice in 2005 and combined juice brands such as Berri, Daily Juice, Australian Fresh and Just Juice into the portfolio.
The Panasonic Toughbooks CF-19 fleet is used by delivery drivers distributing juice products throughout the country. The Toughbook solution enables drivers to validate invoices on delivery, providing improved customer service and eliminating unnecessary paper work.
Delivery drivers spend long hours driving to locations throughout Australia in fluctuating temperatures and notebooks can often be banged and bumped while in transit.
According to National Foods Australia, the Panasonic Toughbooks CF-19 fleet notebooks can withstand varying temperatures and endure drops and spills that may occur en route.
The Panasonic Toughbooks CF-19 fleet is built with a magnesium alloy frame and a shock-mounted hard drive. It can withstand knocks, heavy vibrations and extreme temperature fluctuations, while surviving falls from up to 90cm.
It is certified to MIL-STD-810F military testing procedures and is rated at IP54 (ingress protection) level for dust and water resistance.
In addition, the extended battery life of the CF-19 fleet is suitable for drivers driving long distances. The daylight-readable touchscreen provide better viewing under glaring sunlight, and eliminates the need for a computer mouse.
According to National Foods Australia, the extended battery life means drivers have access to all the information they need while on the road. Customers can sign the invoice using the touchscreen feature when the delivery is made, thus, speeding up the process. The touchscreen feature allows for discrepancies to be discussed face to face and resolved immediately.