has won the 2012 Western Sydney Award for Business Excellence in Manufacturing.
The Western Sydney Awards showcase dynamic small, medium and large businesses from across Sydney's Greater West and beyond, recognising companies that strive for excellence and have achieved sustained growth as a result.
Pacific Hoists’ CEO and Chairman Richard Crake received the award on behalf of the company.
Business excellence for Pacific Hoists translates into the use of the latest state-of-the-art technology encompassing corporate governance risk systems, online sales and customer management programs using iPhones and iPads as well as unique website capabilities such as Live Chat and downloadable product information through QR codes.
Pacific Hoists has been able to employ these technologies to create additional value for their products while helping the Sales and Customer Service teams to provide quality and prompt responses to the market.
Pacific Hoists also attributes business excellence to the efforts of their sales, warehouse, technical and customer service staff.
For the first time, all winners of the 2012 Western Sydney Awards for Business Excellence will automatically be entered in the NSW State Awards.
Pacific Hoists specialises in various hoisting equipment, materials handling equipment and winches