Olympus recently opened its operational headquarters in Australia located in a state-of-the-art facility in Melbourne.
Olympus’ new operational HQ incorporates a fully operational Customer Experience Centre, comprehensive training facilities and the company’s National Service Centre.
At the recent dedication of the new building, the celebrations included a traditional Japanese ceremony called ‘kagami-biraki’, the purpose of which, according to Mr Dean Driscoll, Clinical Resources Manager for Olympus in Australia is to encourage harmony, health and good fortune. On his first visit to Australia as Chairman of Olympus Group, Mr Yasuyuki Kimoto participated in the opening.
The new Customer Experience Centre will enable customers to experience the complete range of Olympus products in the various rooms dedicated to each of the company’s portfolios. Industrial Business Division customers will have hands-on access to products utilised in non-destructive testing, remote visual inspection, materials analysis by X-Ray fluorescence and high speed imaging. Similar demonstration and training areas are available to digital photography and microscopy customers.
For industrial customers, the latest handheld X-Ray Fluorescence (XRF) analyser models were on display at the opening. The GoldXpert, a stylish and functional benchtop precious metals analyser was also demonstrated for the visitors.
For medical imaging customers, the Olympus headquarters building has multiple training rooms, including a fully equipped operating theatre and an endoscopy room. All the medical systems are integrated utilising the latest control software, which allows direct and remote control and monitoring of any piece of equipment.
Cleanroom conditions have been established at the National Service Centre to disinfect, assess, repair and quality control the maintenance and upgrading of all instruments including medical imaging equipment such as endoscopes and other medical devices.
Innovations in a wide range of areas have enabled Olympus to create sophisticated equipment, which is now available to smaller companies. The company is committed to the development of new technologies, products, and services that offer the best solutions to the needs of its customers.