OPTICAL component solutions provider NetTest has announced the masterQUEST Data Warehouse, the industry's first customisable data warehouse decision support solution to provide insight into customer, service and network activity.
Using masterQUEST Data Warehouse, departments within a wireless network operator, responsible for interconnect, customer care, sales, marketing and many other roles, can evaluate the key data required to make business decisions that lower costs and increase revenues.
The Data Warehouse is a cornerstone offering in NetTest's portfolio of solutions for the wireless network operator that includes a complete range of test, monitoring and network optimisation offerings for all types of wireless networks (including GSM, GPRS and UMTS).
The solutions behind NetTest's wireless strategy enable mobile service providers to improve network performance and quality of service, and increase return on investment.
The Data Warehouse is a platform solution designed to support a series of NetTest applications. A single investment in the platform can be leveraged for future use with several additional NetTest applications.
The platform will evolve to accommodate future applications for GPRS and 3G networks. As the database and the Data Warehouse are off-the-shelf, third-party solutions, customer IT departments can easily customise reports or create new ones using standard APIs and development tools.
Data can also be combined with data in other systems, while the platform itself supports backup and recovery procedures. NetTest 03 9890 6677.