Leading provider of intelligent employee management solutions and time and attendance management systems, Mitrefinch Australia discusses the pressures on the HR department especially during holiday periods and the need for businesses to implement an effective workforce management solution.
In Australia, the combination of Christmas, summer and school holidays generally means HR departments across the country are bombarded with multiple requests from employees for annual leave and time off. How the business deals with these requests using an effective workforce management system can make a big difference to their bottom line.
A workforce management system, with employee self-service functionality empowers the staff to manage their own time and attendance in a controlled, accessible and efficient way. Employees can view their accrued leave and associated entitlements, and request updates to their personal records without having to bother the time-poor HR department.
A web-based interface can be customised to suit the needs of the complete workforce, handling remote clocking in from desktop PCs, laptops and smart mobile phones. This would enable staff to clock in and out or on and off tasks, appointments and projects, regardless of their physical location.In the event department managers are on leave, employees can escalate their responsibilities regarding approving/declining holiday requests to other supervisors, ensuring all holiday- or leave-related issues are resolved without delay.
Absence management functionality allows managers or supervisors to enforce minimum notice for absence, and enforce minimum or maximum length for absence so that the business can ensure it has sufficient staff on hand to manage production or customer demands.
Improved absence management can be facilitated by managers and supervisors who can also limit the number of employees being sanctioned leave on a given day or period of time, averting potential staffing shortfalls and ensuring the business has sufficient staff on hand during times of increased demand, such as the January Sales in the retail industry.