Mitrefinch Australia offers specialised software solutions such as time and attendance software, payroll systems, access control systems and fire evacuation systems for commercial and industrial environments.
The EGR Group is a privately-owned designer, manufacturer and international marketer of thermoformed automotive accessories.
In 2004 EGR installed Mitrefinch's Time and Attendance System (TMS) to replace their manual time recording system. The company required an application that would not only record employee time and attendance but also link to their payroll system.
EGR has been using Mitrefinch’s time and attendance solution since the successful implementation.
Manage award and workplace agreements
Elaine Heynes, EGR Payroll Manager says that the system has proven to be very flexible and extremely reliable.
TMS easily accommodates all of EGR’s award and workplace agreements across four businesses for over 650 factory employees. Employee attendance is recorded using eleven ID card timekeeping terminals installed across 7 sites.
Excellent user support
Ms Heynes adds that Mitrefinch offers terrific support and any queries or problems requiring their assistance have been addressed promptly. This is particularly important since the reliable support from Mitrefinch ensures that the employees are paid accurately and on time.
Since the installation, EGR’s business requirements have changed and an upgrade to their MicrOpay payroll system has been carried out establishing Mitrefinch as a reliable and valued business partner to EGR.
Highly professional solution
Patrick Scott, EGR IT Manager says that Mitrefinch presented a highly professional solution to EGR in 2003 even though they were new to the Australian market.
He adds that the Mitrefinch team came through with a turnkey solution - on time and on budget - and continues to offer second-to-none support.