Using its award-winning iDSnet barcoding technology, Matthews has used a single software application to control Parragon’s labelling and sorting equipment at its “pick-and-pack” greenfield site in Derrimut, Victoria.
“The challenge is to pick and pack thousands of orders each week as per our customers’ unique requirements and deliver these orders using a variety of carriers into stores and distribution channels; all as efficiently and cheaply as possible,” says Parragon Australia’s finance and operations director, Mark Camiller.
By centralising control, iDSnet barcoding systems ensures that the correct serial shipper container code (SSCC) label is always placed on the correct carton at the correct time; at rates of up to 15 cartons a minute.
Matthews has installed a FOX IV 3010 label printer applicator and Dexion conveying system at Parragon’s warehouse, which began operating last August. One of the newest applicators on the market, the FOX IV 3010 is a fully programmable label printer with in-built smarts suitable for the FMCG industry.
The Matthews turnkey package has increased efficiency and decreased the possibility of human error at the Australian warehouse, which is the only site where the international publisher picks and packs its customer orders by the book at store level.
“We chose Matthews because we needed significant technological input into the total pick-and-pack process in the warehouse to both improve our labour efficiencies and to minimise errors. Matthews could not only deliver the labelling hardware and the conveyors but the iDSnet barcoding software to bring it all together and give us the efficiencies we were looking for,” Camiller says.
Parragon’s business manager for logistics, Paul Dutton, says before the Matthews system was installed, 1,500 cartons went down the line each day, with an average of 10 sorting problems — usually either the customer receiving incorrect stock or the wrong invoice.
“And it was a major concern.But after installing the Matthews system, we are now pushing through 2,300 cartons on an average working day. So that’s a 30% increase in output, yet we’ve gone from two-plus people in dispatch down to needing just one,” Dutton says.