AN independent organisation appointed to identify suitable production line software for a contract wood jobbing company chose ManuSoft DRC after extensive testing of the entire spectrum of rival products.
Business Result Accountants, appointed by Brisbane's Norman Manufacturing, selected ManuSoft DRC because it stood up to high scrutiny and was only matched in instances by high-end capital alternatives.
"The principals of Norman Manufacturing wanted a way to free up their time from production management and put the challenge to us," Business Result partner Glen Nelson said.
"As the company is a high capacity jobbing shop that almost always manufactures to order, there is a constant flow of new jobs being put through processes using quite advanced CNC machinery such as routers and saws.
"The company uses one of the biggest numerically controlled edge banding machines, and that is just one of the items needed in subcontracting work for kitchen makers as well as commercial and shop fit out specialists."
According to Glen Nelson, the clincher during the analytical phase was not only the calibre and capability of the product but also the technical support and follow up service from ManuSoft staff.
"Technical support staff came to us and responded quickly and positively to any matter of questions thrown at them," he said.
"One person provided a comprehensive demonstration to virtually sell the concept, and another ManuSoft staff member spent an entire day with us running through every potential production line scenario our client may encounter."
ManuSoft DRC is a touchscreen system that can be used by any computer novice on the factory floor.
The modular system covers the complete range of manufacturing activities from job quoting, through production control, stock and inventory control, cost tracking and onto product dispatch.
These activities can be carried out either as independent functions or as a fully integrated resource planning system.
Partner of the family owned Norman Manufacturing, Linda Norman, said the production system had been paper-based to a degree but the integration phase for ManuSoft has so far impacted positively.
"Our production line carries a couple of hundred job tickets at any one time and although we had different packages of computer systems in the company there was never a production system proper.
"ManuSoft suited the specification best and it will be the one to advance our shop fitting, cabinet making and cutting and edging service."