Australia’s leading accounting software provider, MYOB Enterprise Solutions announces the launch of its first enterprise mobile business application, MYOB EXO OnTheGo designed to facilitate excellent customer service.
MYOB EXO OnTheGo aims to provide the sales staff in any business the information they need, when they need it. This latest innovation from MYOB is an app that allows sales staff to securely access the on-premise EXO Business suite from any field location enabling them to better manage the entire quote and order process, as well as debt collection and general account management. MYOB EXO Business is a comprehensive management system for growing and mid-sized businesses.
General Manager, Enterprise Division, Andrew Birch describes the release of OnTheGo as part of the ongoing development of MYOB’s extremely successful mid-sized business product suite, EXO Business.
He explained that a recent study by the Economic Intelligence Unit showed 71% of sales teams were spending too much time on administrative tasks, which was impacting sales productivity. Designed for enterprise businesses, the EXO OnTheGo app specifically meets the needs of businesses with salespeople or account managers who are working in the field.
The MYOB EXO OnTheGo app empowers sales teams to quickly make and convey key decisions, optimising the order process and letting them focus on selling. It helps businesses remain competitive by significantly improving customer satisfaction as customers receive their orders more quickly with less room for error. With access to real time information, their suppliers can commit to delivery times.
Mr Birch says the market is increasingly demanding mobile access to ERP systems for querying, order fulfilment and reporting. By using a mobile solution developed specifically for MYOB EXO Business, clients can have a single partner providing their entire ERP system.
EXO OnTheGo is a user-friendly app that is simple to download and set up. Data is safe and secure, with a password login and encrypted communication with the EXO Business system.
Once set up, it offers a complete end-to-end order entry process on the go. Sales staff can create customers and contacts, enter and amend orders, even view inventory and item status in real time and on the client’s premises. Account managers can also keep on top of debt management, with features enabling them to view customer balances and outstanding invoices, as well as access invoice information and update notes about the customer.
The app utilises the new MYOB EXO API, enabling third party developers in MYOB’s ecosystem to easily integrate anywhere, anytime applications with MYOB EXO Business.