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New Linde facility for customer support resources opened

Supplier News
article image The new Linde facility in Melbourne

Linde Material Handling  has opened a brand new facility in Melbourne as part of an ongoing drive to lift customer support services to a new level around Australia.  

Designed to serve Linde’s Victorian customers, the new 5,000m² state headquarters is located at 24 Dalmore Drive, Caribbean Park, Scoresby, just five kilometres away from the previous site.  

The move to larger premises was motivated by sales growth and expanding customer support activities. Linde Material Handling’s new Victorian branch serves as a base for their 62 staff in addition to housing spacious showroom and demonstration areas. The company’s large force of field service technicians, who service Victoria and Tasmania will also be stationed at the new location.  

Two senior Linde international guests from Germany and the UK were in attendance for the official opening of the multi-million dollar purpose-built premises.  

Mr Christophe Lautray, Managing Director, Linde MH and Mr Kerry McDonagh, CEO, Linde MH (UK) joined local Linde executives, Managing Director, Carl Smith, Chief Financial Officer, Georg Bommers, General Manager Branch Operations, Ruben Ferrero and General Manager Key Accounts, Ben Newey to meet guests.  

Well known broadcaster, TV presenter, former lawyer and successful author Tony Wilson was the Master of Ceremonies for the official opening. AFL legend Mick Malthouse was a special guest speaker, addressing the subject of leadership.  

Linde customers at the event were given guided tours of the state-of-the-art facilities designed to meet the needs of Victorian forklift users well into the future. The guests also had the opportunity to walk through the static display area and experience the possibilities of the ‘real world’ demonstration facility.  

Customers can now examine Linde material handling equipment and watch it perform in the display and demonstration areas without the distractions of live working areas.  

The Linde brand of forklifts and warehouse equipment is well rooted in the Victorian market, with marked prominence in operations ranging from national and international enterprises to local small businesses.  

The new Scoresby site reflects the continuing growth of the Linde brand in Australia and gives the company the opportunity to display the breadth and quality of Linde’s growing Victorian short term rental fleet.  

The large premises offers under-cover storage for more than 300 forklifts, with space shared between used/refurbished equipment, and new forklifts awaiting delivery to customers.  

New facilities have been purpose-designed for performing pre-delivery procedures, major repairs requiring special workshop equipment and refurbishment of used equipment.  

The new branch includes extensive facilities for conducting in-service training sessions designed to keep Linde technicians up-to-date with the company’s rapidly evolving technological advances.

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