Instrument Warehouse functions as a wholesale direct outlet for industrial instrumentation products, which have been developed in Australia to meet the requirements of smaller users of instrumentation products. Instrument Warehouse also aspires to supply popular brands at reduced prices and simplify the process of equipment purchase.
Instrument Warehouse promises that it will deliver 95% of its catalogued items within 48 hours of order placement. Instrument Warehouse is supported in its activities by a fully equipped service centre. This service centre undertakes maintenance work such as repairs, configuration and calibration. Instrument Warehouse encourages its customers to inquire from the company if a requirement is not listed on its website. Many of the products supplied by Instrument Warehouse are complex in nature and cannot be sold online or without interaction with the potential user.
Instrument Warehouse undertakes to ship anywhere in the world after obtaining approval from customers regarding shipping costs. Instrument Warehouse also guarantees confidentiality regarding contact and other details of the buyers. All purchases from Instrument Warehouse are covered by warranty and conditions of sale. The company has also laid out regulations for delivery of products, which are not held in stock and for return of goods.