Product Showcase
Field Service By insignia
Product/Service Name
insignia is not just Australia’s labeling systems supplier; it is an industry leading service provider with planned onsite maintenance agreements, stocked spare parts, warranty products and end-user training packages. insignia’s service philosophy is simple. Work closely with our customers to maximize system up times and maintain lifetime cost effectiveness.
Function/ApplicationsWith insignia, the people that sell the product provide workable solutions for specific business outcomes to ensure optimum production and efficiency. Their preventative maintenance program has been developed to make sure systems run at optimum performance levels for continuous trouble-free operation.
With a national network of highly trained field technicians, a help desk hotline (1800 804 445) and onsite service, customers can rest easy knowing that all their labeling and printer system needs and solutions are in efficient and capable hands.
One-stop shop for:
O’Neill Portable Printersinsignia is the national distributor and repair centre for O’Neil portable printers and that means world class service with free phone support.
Datamax When it comes to field service and technical support of Datamax printers, insignia is the central outlet for pre-purchase service, post-purchase maintenance and training.
The bottom line is: time is money. Poor maintenance and incorrect repairs mean lost time. Experienced insignia technicians can make recommendations for preventative maintenance specific to operating environments.
A little bit of knowledge can be dangerous, and insignia recommends only fully trained technicians make adjustments to label applicators. Correct handling of sensitive and expensive consumables like printheads means a longer and productive life for those parts. With insignia, downtime is minimized by their Inkjet Printhead Exchange Program. One call to insignia’s hotline – 1800 804 445 and a replacement is on its way.