SSA Global has announced the general availability of SSA Collaborative Order Management integration for its ERP customers.
SSA Global customers can now take advantage of SSA Collaborative Order Management's standard integration to maximise their existing ERP investment while dramatically improving customer service.
SSA Collaborative Order Management extends self-service order management over the Internet, placing simple and complex sales activities into the hands of buyers.
Purchasing customers can then place orders and check statuses, generate pricing quotes and monitor inventory levels to streamline customer-supplier transactions.
Order information can also be accessed anytime and anywhere, enabling SSA Global's customers to excel in customer service, reduce costs and increase margins.
SSA Collaborative Order Management works with a variety of SSA ERP solutions to electronically synchronise the buy-side and sell-side of the order process, and facilitate transactions with customers and business partners.
Implementation is achieved rapidly at competitive costs due to standard integrations.