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Systems integration streamlines B2B process

Supplier News

HEWLETT-Packard (HP) has provided the consulting and technology resources to cut significant time and costs from Vigil Tech’s supply chain process.

HP integrated its own B2B pricing tool with Vigil Tech’s primary business application, SAP Smart Business Solutions using SAP Business Connector as the technology enabler.

Vigil Tech, a Sydney-based company, is one of HP’s leading enterprise resellers who specialises in providing systems integration to support the business needs of leading organisations.

Vigil Tech brought in HP to streamline its quote-to-order conversion process; a complex system due to the detail required for customer quotes.

Processing orders through a system of non-integrated partner applications added duplicity and error in data entry.

“HP has allowed us to optimise time and cost efficiencies by deploying a system where staff can enter once and process once,” Vigil Tech managing director Peter Robinson said.

HP led and implemented the integration in collaboration with Vigil Tech and SAP. The system was designed with flexibility as a priority to allow for easy expansion with future functionality and scalability for increased user numbers.

Vigil Tech’s order processing and stock reconciliation, formerly highly complex under the old system, is now fully automated and 100 per cent accurate.

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