H & H Security provide a fully automated SMS monitoring service for alarm systems. In the event of an alarm, panic, fire or system trouble, multiple SMS messages can be sent to any number of nominated contacts. The service is completely automated and is compatible with any alarm system capable of reporting back to a monitoring station.
There is no limit to the number of SMS messages that can be sent and the service can be suspended or cancelled at any time. When an alarm activation occurs, the alarm system will report back to H & H Security's control room.
The complex alarm report is then interpreted to a simple, easy to understand, plain English status message, describing the alarm status and the zone or user that has triggered the event. The message is then dispatched to any number of nominated contacts through an SMS message.
The message consists of the following information:
- The name of the premises reporting the alarm activation
- The activation type (e.g. fire, burglary, panic, medical alert)
- The zone or user responsible for the activation
- The alarm area (partition) responsible for the activation (e.g. Area 1)
Example messages include:
Matti's Video Store Sydney - Burglary Front Door Sensor - Area 1
Marie's Home - User Panic User Marie - Area 1
Pierre's DubDub Automotive - Fire Main Garage - Area 2
The alarm panel is capable of reporting to an alarm monitoring station. Most alarm panels are capable of this. However, existing systems may not have the required cabling for the phone connection. Furthermore, existing alarm panels require extra programming if they are not already monitored by H & H Security.