New case studies by GS1 Australia reveal how Little Creatures Brewing and Drury Orchards are using GS1 Recallnet to minimise the impact and cost of a product recall or withdrawal.
A product recall is a crisis situation for any organisation. Unpredictable and full of challenges, a product recall, if badly handled can severely damage a company and its brand reputation.
Since its launch in 2011, more than 160 Australian companies have signed up to GS1 Recallnet, a secure web-based portal for the management of product recall and withdrawal notifications.
By subscribing to GS1 Recallnet, Little Creatures Brewing has transformed its recall and withdrawal notification process. It was also one of the first companies to take advantage of the new Mock Recall function. According to Little Creatures’ Supply and Logistics Planner, Bec Purser, Recallnet not only helps them communicate a recall in an accurate and detailed manner, it also enables them to reach all major customers through one centralised system.
Recallnet reduces the number of manual processes needed in implementing a recall, saving time, which is a critical factor in decreasing consumer and business risk, and protecting brand reputation.
Drury Orchards, a South Australian grower is also using GS1 Recallnet to streamline its business processes. The product recall management system enables the company to demonstrate its fast and effective recall notification processes to its customers, which includes Woolworths. It also uses the portal in its bi-annual HACCP audits. Owner Rick Drury highly recommends GS1 Recallnet for any grower or producer.
The complete case studies are available on the GS1 Australia website.