EPICOR Software Corporation has announced Epicor Service Connect, a Web services-based business integration platform that functions as the central integration point for implementing secure workflow orchestrations within Epicor applications and with third-party applications to enhance collaboration and automate business processes.
Harnessing the openness of XML Web services, Service Connect uses industry-wide standards and technology enabling businesses to deploy solutions.
The service oriented architecture (SOA) of Epicor solutions enables Service Connect to transform or combine application processes to streamline processing within the application framework.
Business components, represented as Web services outside of the application, can easily be accessed within Service Connect to eliminate non-value added steps or add value to any business process.
Designed to support both internal and external connectivity to Epicor solutions as well as to external applications or processes, Service Connect provides a straightforward solution for graphically mapping process flows and orchestrating transactions and eliminating non-value added steps to streamline virtually any process.
For example, processing sales orders typically involves multiple steps including numerous availability inquiries, reviews and inventory release decisions, all serving to extend order lead times.
Service Connect enables users to eliminate many of these steps by creating orchestrations for routing processes to automated tasks, such as order-submit direct-to-pick for specific inventory items or priority order fulfillment for a company’s best customers, in turn improving order-to-delivery performance.
By enabling solution users to automate tasks and processes within the application, Service Connect also helps to promote lean principles, continuous performance initiatives and Six Sigma quality.