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Next generation CRM architecture

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EPICOR Software has unveiled a new Internet product architecture for its Clientele CRM solution, designed exclusively for the Microsoft .NET platform.

The use of Microsoft .NET will allow Epicor's customers to easily deploy Web-enabled applications that give businesses new levels of flexibility, control, and inter-enterprise integration.

"As Microsoft continues to offer new and exciting technology, having partners such as Epicor to work with and deliver these products is a great benefit to our mutual customers," Microsoft Worldwide Partner Programs general manager Rosa Garcia said.

"Epicor's new product architecture takes advantage of all the .NET platform has to offer, including rapid deployment, ease of application integration, flexibility, customisation and extensibility through Microsoft Visual Studio. NET."

Epicor chief executive George Klaus said the ability to be agile and adapt quickly to changing business conditions was vital, especially for midmarket companies.

"With our new Internet product architecture based on Microsoft .NET, we are able to deliver highly flexible CRM functionality while lowering the total cost of ownership.

"The unveiling of our new CRM architecture marks a milestone in the strategic Web services initiatives we announced last October.

“Extending our market leadership and technology innovation, we are the first company to execute on the vision of .NET and we will continue to build on that vision,” he said.

“Our next generation of .NET-enabled applications use Web services to empower midmarket companies to solve real business problems by streamlining business operations and interactions with customers, suppliers, partners and employees - ultimately helping them gain market share, achieve operational excellence and improve their bottom line."

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