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EPICOR Software has released Manage 2000 7.1, an extended ERP solution designed for make-to-stock, make-to-order and mixed-mode discrete manufacturers. It features a Microsoft .NET user interface and integrated customer relationship management (CRM) and business performance reporting (BPR) capabilities.

The user interface allows manufacturers to combine real-time ERP data from the Manage 2000 system with data from other systems and the Web. The interface also complements Epicor's manufacturing strategy, the “Sonoma” product roadmap, which provides a natural upgrade path.

Manage 2000 7.1 is integrated with Epicor's CRM solution, providing access to sales and marketing information. It also offers specialised tools to help manufacturers deliver comprehensive, quality service to customers, shorten sales cycle times and generate more revenue. Epicor's CRM business intelligence tools provide manufacturers with a complete view of their customer base, buying patterns and trends. This helps them to better understand and anticipate customer needs.

Manage 2000 7.1 also offers an extensive business performance reporting (BPR) suite. This features business analytics, reporting and query tools. The suite lowers total cost of ownership, eliminating the costly and time-consuming integration associated with third party reporting and analytics packages.

The system includes pre-packaged groups of metrics that allow manufacturers to immediately view statistics related to key performance indicators, without programming complicated user-defined extract parameters. These data groupings retrieve and present information which can be easily tailored to user specifications. These can include specifications related to sales, call centres, accounts receivable, bookings, billings, backlogs, vendors and inventories.

The intuitive design enables users to easily view and manipulate enterprise data to generate critical reports, charts and graphs to help monitor business performance. This improved operational visibility enables employees to make better decisions and continuous process improvements. Manage 2000 BPR also offers a wide range of standard reports to present information in a meaningful way to employees. An interactive report generator allows even novice users to build customised reports and queries quickly and easily.

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