Before going live on ECi’s M1 Enterprise Resource Planing software in April 2007, May Advertising was running three different software systems for its one location. May’s chief information officer, Mark Farnan, decided that the sign manufacturer needed a change in its software.
Farnan joined May Advertising in 2001 to help with the implementation of a sign-company-specific software package called Activity. In addition to that system, May also had an independent financial package with two different data sets – one for financials, one for purchasing. That three-pronged software system just couldn’t deliver what May Advertising needed.
May Advertising has brought all of those areas together under a single software package by implementing M1 Enterprise Resource Planing software, from ECi Solutions .
“Having all aspects of the business located in one resource has made a significant difference,” says Farnan. “I am no longer tracking information in three or more systems and having to consolidate that into one location for reporting or accountability.”
May Advertising serves a broad range of customers, from small family operations to large corporate entities. The manufacturer creates signage and advertising that most people would recognize, whether from their local service station, liquor store, or Pizza Hut.
M1 Enterprise Resource Planing software Implementation
Most M1 Enterprise Resource Planing software features have been implemented and are working well for May Advertising, but there is still more to be done. “We have some major initiatives related to M1 implementation to carry out the first of the year,” he says.
“Cost of Goods Sold is another one, it’s an accounting change, but it’s a big one. That’s really about getting true costing and fully understanding the costs of what we’re making. Those have been our challenges that we had before M1, and we’re trying to work out through M1. We’re phase 3 or 4 of implementation. It’s always ongoing for us. We’re excited about the Web site. It’s going to make things better and easier for most of the people here.”
Right now, when a customer orders through May’s Web system, the work essentially has to be redone by May employees because the system isn’t integrated with the database just yet.
Farnan says, “Our Web orders come in independent of the system and so it’s a bunch of double-work for us. Once we can get this over to the Web piece that M1 provides, which is completely integrated with our database, we basically get customers doing the work for us, maintaining their own accounts. It also gives us some extranet capabilities that we need for our bigger customers. We’re pretty excited about it. It’s really going to be a game-changer for our call centres. It should really reduce their workloads.”
May Advertising selected M1 Enterprise Resource Planing software because of its modern technology, user-friendliness, and customization options.
Farnan says, “M1 is not just a software provider. They have become a partner. M1 didn’t just sell me and walk out the door. They care about my business, and I know I can rely on them.”