Hamilton, Vic based Cooper Automobiles is the Subaru dealership servicing a wide area of south west Victoria and choose Bowen & Groves as its ERP program supplier.
The family business headed by Neville Cooper has won a string of Subaru Country Dealer of the Year Awards which is a tribute to the professionalism of the dealership
With the business growing quite rapidly Neville Cooper set out to find a personal computer based ERP (Enterprise Resource Planning) software program which would service not only the growth path of his business, but the diversity of requirements from sales and service to repairs and the purchasing of a wide range of consumables, as well as all accounting and financial management needs.
His enquiries led him to a number of standard ERP program suppliers, all of whom seemed to suggest that if his business needs didn't fit the operating parameters of their software then it was his problem, not theirs.
Financially Cooper had also outgrown his conventional accounting package, so finding a software program which suited all aspects of his dealership and was flexible enough to meet specific requirements was important.
Cooper mentioned his needs to the management of another local Hamilton based manufacturing company which uses the M1 by B & G ERP software package and they encouraged him to see what the software system vendor Bowen & Groves could do for his company.
After making enquiries Bowen & Groves convinced Cooper that their M1 ERP platform offered a range of modules which would be user friendly, comprehensive in scope and capable of growing.
Cooper says they were also able to demonstrate that their ERP package could easily interface with the business system base of his principal supplier Subaru.
Consequently Cooper decided that M1 by B & G met his requirements and so he had three staff trained in the program applications.
Subaru was surprised how quickly it could effect the changeover from the old computer system, and value its on line and personal back up support from Bowen & Groves, notwithstanding that their head office is over 300kms away in Melbourne.
The M 1 by B & G ERP program now has in excess of 500 users largely in manufacturing industry in Australia and overseas.