Vocollect, a leader in voice-centric solutions for mobile workers, has announced a partnership with Dexion to advance the company's experiences in voice-centric solutions in the Aust and NZ markets.
This partnership is the latest move by Vocollect to expand and develop new channels in the Asia Pacific region for a broad range of market segments, including retail, grocery, food & beverage, apparel, third party logistics, automotive and pharmaceuticals.
"Currently, Vocollect and our channel partners enable over 350,000 workers worldwide to distribute more than US$3.5 billion worth of goods every day,” revealed Vance Lau, Vice President and Managing Director, Vocollect Asia Pacific.
Increasing the accessibility of voice to customers will reinforce Dexion's core business objective to continually offer high quality and innovative order fulfillment solutions for its customers. Dexion's immediate priority is to grow and build awareness for Vocollect and its solutions, starting with Vocollect Voice's suitability for a multitude of Trans-Tasman industries.
Vocollect Voice seamlessly integrates with all major existing WMS or ERP systems including SAP, enabling companies to leverage existing technology investment, and it also excels across geographies, with support for most languages, dialects and accents.
Its industry-leading speech recognition technology and built-for-purpose Talkman mobile computing appliances are enhanced with the ability to differentiate ambient noises, such as forklift beeps, pallet drops, fan and freezer noises and miscellaneous conversations. This superior voice recognition quality is extremely important in the effort to maximise worker productivity and order accuracy – both of which directly impact customer satisfaction levels.
With voice-centric distribution evolving into a key advantage for businesses in an increasingly competitive arena, these benefits and more are what Vocollect and Dexion will be delivering to warehousing and distribution customers in Australia and New Zealand.