Paperless Warehousing’s warehouse management systems (WMS) now support real time voice directed technology. A new communications protocol and interface developed by Dematic and Paperless Warehousing (PW) makes the productivity benefits of voice directed technology available to hundreds of Paperless Warehousing users throughout Australia and overseas.
According to Scott Symons, Paperless Warehousing, the development of a direct connect interface to WMS eliminates the need for middleware. Thus, PW users can now implement voice directed technology in a real-time environment and take advantage of the productivity gains. Since Dematic introduced voice directed technology to Australia, many companies have embraced the concept, achieving bottom line savings through increased productivity, accuracy and throughput, reduced labour costs and better workplace safety.
Dematic now supports more than 7000 voice users in the field across a wide range of logistics applications such as 3PL, pharmaceutical, apparel, discount variety, food, beverage and ports.
Voice picking prompts the operator through a series of tasks with clear, verbal commands, which are transmitted in real-time by a wireless data network that interfaces with the user's warehouse management system.
The operator wears a headset and a lightweight, portable voice recognition computer is attached to a belt around their waist. This keeps operator’s hands and eyes free at all times while working. Because the operator does not need to waste time looking at and reading data on a computer screen or picking list, scanning or handling and applying labels, productivity increases.
Voice technology also improves order picking accuracy, with users often achieving maximum accuracy rates. To verify they have reached the correct location, pickers are asked to read a randomly assigned check digit on the slot. This makes the system virtually fool-proof, eliminating costly picking errors and improving customer service levels. Barcodes, scanners and labels are not required, providing savings.
Voice directed technology is a better solution to RF for order picking, delivering productivity improvements. It also maintains and builds on high accuracy rates for which Paperless Warehousing’s WMS is renowned.
Following are the areas of warehouse functionality covered by Paperless Warehousing’s WMS:
- Cross docking
- Order picking
Following are the other WMS modules available from Paperless Warehousing:
- 3PL or multi-owner mode
- Logistics provider/business unit billing
- Pallet type tracking
- Batch/lot tracking
- Random weight tracking
- Serial number tracking
- Load planning/truck loading
- Dock/Yard management
- Dangerous goods management
- Production/raw materials management
- Container park management
- High frequency batch picking