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Field Service and Support Solutions from Dematic

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Dematic  offers specialised field service and support for their materials handling solutions to maximise uptime and minimise downtime.  

Preventative maintenance and proactive support for modern materials handling systems including software and hardware help to maximise productivity while reducing running costs and system downtime.  

Keeping materials handling systems in peak condition will ensure performance even under pressure without compromising safety or efficiency.  

Key benefits of Dematic Field Services and Support: 

  • Qualified field specialists with hardware and software knowledge
  • Maintenance and upgrades scheduled to fit with the operational lifecycle
  • Configuration management of software and hardware
  • Comprehensive equipment and system assessments to determine the condition and performance of the system

Dematic’s software specialists and technicians are trained to spot the early signs of wear and tear before they can cause damage or failure.  

The Dematic Field Services and Support team will also replenish consumables as part of the inspection and can perform maintenance on-site as well as replace or repair parts.

Dematic is a global leader providing an impressive range of intelligent logistics and materials handling solutions.

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