Global provider of label and receipt printing solutions, Datamax-O’Neil supplied mobile printing solutions to an Indonesian oil palm company to increase operational efficiency and productivity on-site.
The plantation employees previously relied on manual tracking and recording, leading to inventory management becoming a challenge as large quantities and numerous teams of people were involved.
Datamax-O’Neil’s ultra-rugged 2-inch portable printer, microFlash 2te was paired with a handheld terminal to successfully achieve sales force automation. Considered one of industry’s smallest, most rugged and reliable wireless portable printers, the microFlash 2te is built to withstand harsh and punishing environments.
Additionally, microFlash 2te is compatible with a wide variety of handheld computers from leading manufacturers, allowing simpler integration of systems and ultimately, greater cost-effectiveness for end users.
Employees now use the microFlash 2te portable printers to print receipts when tracking the quantity and date of harvest. The plantation company was pleased with the time-savings achieved with Datamax-O'Neil’s mobile printers as well as how efficiently inventory checks could now be completed with reduced likelihood of human error. Operationally, the implementation improved workflow among the field workers.
Commenting on other factors that helped secure the contract, James Chew, Regional Manager for SEA & South Asia, Datamax-O’Neil reveals that their customer has reliable access to professional advice and troubleshooting assistance thanks to Datamax-O'Neil’s premier partner, Autopack. This assurance helped the Indonesian company take the decisive action to adopt automation.